Drive Freely · Kolkata

What documents are required for renting a vehicle?

You need a valid driving license, Aadhar Card/Passport for identity proof, and a refundable security deposit. For outstation trips, additional documents may be required.

Is there a minimum rental duration?

Our minimum rental duration is 4 hours for local rentals. For bikes and scooties, we offer flexible hourly rentals starting from 2 hours.

Are fuel charges included in the rental price?

No, fuel charges are not included. You need to return the vehicle with the same fuel level as received. We provide vehicles with a full tank.

Is insurance included in the rental?

Yes, basic third-party insurance is included with all rentals. We also offer comprehensive insurance upgrade at nominal extra charges.

Can I take the vehicle outside Kolkata?

Yes, outstation trips are allowed with prior intimation. Additional charges may apply based on the distance and duration.

What happens if the vehicle breaks down?

We provide 24/7 roadside assistance. In case of any breakdown, call our helpline and we will arrange immediate support or a replacement vehicle.

How do I make a booking?

You can book online through our website, via WhatsApp, or by calling our customer service. We confirm bookings instantly during business hours.

What is the refund policy for cancellations?

Cancellations made 24 hours before pickup receive a full refund. Cancellations within 24 hours may incur a 25% charge.